Protecting the privacy of rummy gold users is one of our core responsibilities. This privacy policy explains what information we collect, why we collect it, and how we keep it secure. By using the rummy gold platform, you agree to this privacy policy.
Introduction
Rummy gold (https://rummygold.ws) is an online gaming and Sports Betting platform providing entertainment services to users in Bangladesh. We believe that protecting personal information is a fundamental right.
This Privacy Policy is an integral part of our data protection framework and rummy gold's Terms & Conditions- affiliated with. This policy has been developed in compliance with applicable data protection laws in Bangladesh and international standards.
For any questions about our Privacy Policy, contact us at support@rummygold.ws. Our dedicated support team is ready to assist you with any queries.
What information we collect
When you create an account or use our services on rummy gold, we collect certain necessary information. This data is used solely to provide and improve our services.
| Data type | What We Collect | Why It's Needed |
|---|---|---|
| Identity information | Name, date of birth, NID number | KYC verification & age confirmation |
| Contact information | Mobile number, email address | Account verification and notifications |
| Financial Information | Mobile banking number, transaction history | Payment Processing & Security |
| Technical Data | IP address, device type, browser | Security & fraud prevention |
| Activity Data | Gaming history, betting records | Service improvement & responsible gaming |
How your information is used
Rummy gold uses collected data only for specific, legitimate purposes. No data is used unnecessarily or beyond the purpose stated at the time of collection.
- For account creation, management, and verification.
- To process deposits, withdrawals, and other financial transactions.
- To operate our gaming and betting services.
- To prevent fraud, money laundering, and other unlawful activities.
- To keep you informed about new bonuses, promotions, and offers (with your consent).
- To improve platform service quality and resolve technical issues.
- To meet legal obligations and comply with regulatory requirements.
- To manage responsible gaming programs and identify at-risk behaviour.
Cookies policy
The rummy gold website uses cookies. Cookies are small text files stored in your browser that help improve the functionality of the site.
- Essential Cookies: Essential for login sessions and security. These cannot be disabled.
- Functional Cookies: To remember your preferences and language settings.
- Analytics cookies: To understand which pages are used most — fully anonymized.
- Marketing Cookies: To show relevant offers — based on your consent.
You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain site features. A cookie consent banner is shown on your first visit to the site.
Data sharing & third parties
Rummy gold never sells your personal information or shares it with third parties for advertising purposes. However, in limited circumstances, certain information may be shared.
| Third parties | What data | Why |
|---|---|---|
| Payment providers (bKash, Nagad, Rocket) | Mobile number, transaction amount | Payment processing |
| Identity Verification Services | NID details, photo | KYC verification |
| Government / regulatory authorities | As required by law | Legal Obligations |
| Cybersecurity Services | Log data, IP information | Fraud Prevention |
All our third-party partners operate under strict confidentiality agreements and may not use your data beyond our instructions. rummy gold regularly audits the data protection practices of these partners.
Data Retention Period
Rummy gold does not retain any information longer than necessary. Retention periods depend on the type of data and applicable legal requirements.
- Account Information: For the duration of the active account and 5 years after closure.
- Financial Transaction Data: 7 years (legal obligation).
- KYC Documents: 5 years after account closure.
- Gaming logs: 2 years.
- Technical Logs: 90 days.
- Marketing Data: Until consent is withdrawn.
Once the retention period expires, data is securely and permanently deleted or anonymised in a way that makes identification impossible.
Data Security Measures
Rummy gold uses industry-standard, state-of-the-art technology and processes to keep your data secure. Our security measures are reviewed and updated on a regular basis.
- 256-bit SSL Encryption: All data transmissions take place over encrypted channels.
- Two-factor authentication (2FA): An extra layer of security for account logins and financial transactions.
- Firewall & DDoS protection: Servers are protected against external attacks.
- Regular Security Audits: Regular audits conducted by third-party experts.
- Access Controls: Only authorised staff can access data on a need-to-know basis.
- Data backup: Secure, encrypted backups are taken on a regular basis.
Your Rights
Every member registered on the rummy gold platform has important rights regarding their personal data. To exercise these rights, contact us at support@rummygold.ws.
- Right to Know: You may request details of what information we hold about you.
- Right to Rectification: If any information is incorrect, you may request a correction.
- Right to Erasure: You may request deletion of your account and data under certain conditions.
- Right to Restrict Processing: You may request that the processing of your information be restricted in certain circumstances.
- Data portability: The right to receive your data in a structured, portable format.
- Right to object: You may object to marketing communications or certain types of data processing.
Children's Privacy
Rummy gold strictly prohibits registration by anyone under 18. We do not knowingly collect or store data from minors. If a minor is found to have registered using false information, their account will be immediately closed and all associated data deleted.
Parents are encouraged to use parental control software on their child's device. If you become aware of any minor holding an account, please notify us immediately at support@rummygold.ws.
Policy Updates
Rummy gold may update this Privacy Policy as needed. For significant changes, advance notice will be sent via your registered email or SMS. The date of the latest update is always displayed at the top of the page.
Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.
Contact us
If you have any questions, complaints, or requests regarding our Privacy Policy, please get in touch. Our dedicated privacy team is always ready to help.
- Email: support@rummygold.ws
- Live Chat: Click the chat button at the bottom right of the site
- Time: 24 hours a day, 7 days a week